This policy explains how gravel, rock and sand deliveries from M4 Landworks, LLC work, including scheduling, cancellations, payment and what happens if something goes wrong. If you have any questions, call or text us at 503-680-7446 or email curtis@m4landworks.com.
Material is delivered by dump truck to the location you give us when you schedule your order. Our delivered prices include the material and delivery to your area, as shown on our delivery pricing page. Delivery dates are scheduled with you and may change because of weather, road or site conditions. If we need to reschedule, we will contact you as soon as possible.
Before your delivery, please mark the spot where you want the material dumped and make sure the truck has a clear, safe path to it. If the material is dumped where you marked it or where you directed the driver, moving it afterward is the customer’s responsibility.
You can cancel or reschedule your delivery at no charge as long as you call or text us before the truck leaves for your delivery, including on the day of delivery. If the truck is already on its way, call us right away and we will do our best to work with you.
Because our materials are delivered in bulk and dumped on site, we cannot accept returns or pick material back up once it has been delivered.
If we deliver the wrong material or the wrong amount by mistake, we will fix it at no cost to you, either by replacing the material or delivering the rest of your order.
We send an invoice after your delivery is complete. Payment is due by invoice.
Since payment is made after delivery, refunds are rarely needed. If you have paid an invoice and we find a billing error, we will correct it and refund the difference.
If there is a problem with your delivery, please contact us the same day it is delivered so we can look into it and make it right.
M4 Landworks, LLC
Deer Island, Oregon
Phone: 503-680-7446
Email: curtis@m4landworks.com
